Shipping Policy

Last Updated: February 21, 2026

Thank you for shopping with Go Throw DG (“we,” “us,” or “our”). This Shipping Policy explains how we handle order processing, shipping, delivery, and digital product fulfillment for purchases made at https://gothrowdg.com/.

1. Order Processing Time

All orders are processed within 3 -5 business days, unless otherwise stated on the product page.

• Orders are not processed, shipped, or delivered on weekends or holidays.

• During high-volume periods (sales, product launches, tour events), processing times may be extended.

You will receive an order confirmation email once your order is placed and a shipping confirmation email once your order has shipped.

2. Domestic Shipping (United States)

Shipping costs are calculated at checkout based on carrier rates, weight, and destination.

3. International Shipping

We may offer international shipping to select countries.

• Delivery times vary by destination (typically 7–21 business days).

• Customers are responsible for any customs fees, import duties, taxes, or additional charges imposed by their country.

• We are not responsible for delays caused by customs processing.

4. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for:

• Delays or delivery failures due to incorrect addresses

• Packages delivered to incorrectly entered addresses

If an order is returned due to an incorrect address, additional shipping fees may apply.

5. Tracking Information

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

6. Lost, Stolen, or Damaged Packages

Go Throw DG is not responsible for lost or stolen packages marked as “Delivered” by the carrier.

If your package arrives damaged:

• Contact us within 7 days of delivery

• Provide photos of the damage and packaging

• We will work with you to resolve the issue

7. Digital Products Delivery

For digital products (including but not limited to downloadable content, digital tickets, streaming access, memberships, or online content):

Delivery Method

• Digital products are delivered via email, account access, or download link immediately after purchase unless otherwise stated.

• You may receive access instructions within a few minutes of completing your purchase.

Delivery Issues

If you do not receive your digital product:

• Check your spam or junk folder

• Ensure the email address entered at checkout is correct

• Contact us at [Insert Support Email]

Access Requirements

You are responsible for:

• Having compatible devices, internet access, and software

• Maintaining access to the email used at checkout

8. Digital Products Refund Policy

Unless otherwise stated:

• All digital product sales are final and non-refundable

• Once a digital product has been accessed, downloaded, or delivered, it cannot be returned

Exceptions may be made at our sole discretion in cases of technical errors or duplicate purchases.

9. Pre-Orders

If you purchase a pre-order item:

• Estimated ship dates will be listed on the product page

• Orders containing both pre-order and in-stock items may ship together once the pre-order item is available (unless otherwise noted)

10. Shipping Delays

We are not responsible for delays caused by:

• Carrier issues

• Weather events

• Natural disasters

• Supply chain disruptions

• Events outside our reasonable control

11. Questions

If you have questions about shipping or delivery, please contact:

Go Throw DG
Email: contact@gothrowdg.com
Website: https://gothrowdg.com/